At approx. 1:00pm today, we received a DDoS attack against our primary authorative nameserver (ns3). This DDoS attack was a memcached amplification attack which saturated our external connections and caused packet loss to our Bolton and Manchester networks. By 1:30pm, we had filtered the traffic and all packet loss should… Continue reading
We currently have a BT Fibre Fault on our metro ethernet ring which Openreach are investigating. As designed, our ring continued to operate at reduced resilience with no loss of service. There are no anticipated service issues as a result of this fault. Once BT have investigated and restored service,… Continue reading
We have been notified today by Virgin Media that they will be performing maintenance on 20th October 2017 between midnight and 6am UK local time which will affect one of our fibre circuits that forms our metro ring. Although the maintenance window is 6 hours long, the anticipated circuit outage… Continue reading
IXManchester (A LINX peering point) is performing maintenance on 15th September 2017 between midnight and 6am UK local time. To prevent any disruption to routing, we have administratively shutdown all connections over this peering point overnight. We will re-establish the connections after the maintenance window has completed. Connectivity will re-route… Continue reading
As a follow-on to our UPS Service recently, Riello recommended a battery replacement of our BOL23 UPS system as they are nearing their recommended lifespan of 5 years. (They’re in their 4th year) Although the batteries tested fine in a load test, we have taken their advice and will have… Continue reading
As a follow-on to our UPS Service recently, Riello recommended a full overhaul of our BOL8 UPS system as it has reached its recommended lifespan. Although no parts were identified as failing, we have taken their recommendations and will be having the BOL8 UPS system completely overhauled on Wednesday 23rd… Continue reading
Riello have completed our UPS Servicing for both BOL8 and BOL23 units (separately). Both UPS units are in good health with no issues reported. Both systems also had a load test to test battery capacity. Riello have suggested a full overhaul of our BOL8 UPS system purely due to… Continue reading
At 6:32pm this evening, we were alerted to a full outage of our network in both Bolton and Manchester. After remote diagnostics failed, an engineer attended one of the sites to perform detailed analysis. Early analysis showed a large amount of traffic operating on our core ring network which looked… Continue reading
Riello will be carrying out their routine maintenance of our UPS systems in our BOL8 and BOL23 datacentres on 12th July 2017 between 8am and 6pm UK local time. They will only service one datacentre at a time for added resilience. During the servicing, the UPS will be taken out… Continue reading
This is just a quick reminder that Vodafone are performing maintenance to our telephone lines from 7pm this evening (UK local time). Between the window of 7pm-midnight, our emergency support number may not be operational. Should you be unable to contact us via the emergency support number, we will be… Continue reading