At 3:51pm UK local time, we detected a hypervisor reboot in our LD2 Manchester location. All hardware diagnostics confirm that the hardware is performing normally and the cause of the reboot is unknown. The hypervisor is back online, and any affected virtual machines have been restarted.
We have identified a switch stack member failure at 8:15am this morning in our BOL2 location. This is part of our 10G ring and, as such, has caused a break of the resilience in this circuit. Any customer directly connected to this particular switch stack member will see an outage. … Continue reading →
Vodafone, who provide our telephony services, are performing maintenance on Thursday 1st June 2017 between 7pm and midnight UK local time. This is to relocate our voice circuits between paths due to Vodafone expiring a historic United Utilities building where our fibre circuit currently travels. During this time, our landline… Continue reading →