Today we have enabled a new IP Transit connectivity provider. We now have additional connectivity from GTT supplied into one of our Manchester locations. This was enabled for testing during the weekend, and is now fully operational. We will balance our traffic over this over the next few days.
Following on from the router crash experienced yesterday, we have performed an emergency upgrade of the Cisco IOS-XE software on all of our internet-facing routers. This update should resolve the issue that was triggered yesterday. No outage to customers should have been experienced today, but there may have been brief… Continue reading →
At 3:52pm today, one of our Cisco ASR routers experienced a crash within its routing engine. This caused the router to instantly stop routing and any destinations via the router experienced an outage. Unfortunately, this did not just sever connectivity cleanly… it started causing “flapping” (where routes are introduced and… Continue reading →
We have received a maintenance notification from Virgin Media regarding one of our metro fibre circuits between Bolton and Manchester. This maintenance is due on 23rd February 2017 between midnight and 7am, with an expected outage time of 20 minutes. No outage to Netnorth customers is expected as we have… Continue reading →