As part of our planned preventative maintenance, the generators for BOL1 site are receiving an intermediate service today by our maintenance company. This site’s resilience is reduced during this period, but the maintenance company remain on-site for the entire duration. Work on BOL1 site will not begin until BOL2… Continue reading
As part of our planned preventative maintenance, the generators for BOL2 site are receiving a full service today by our maintenance company. The site’s resilience is reduced during this period, but the maintenance company remain on-site for the entire duration. Once complete, they will move over to our BOL1… Continue reading
We have been informed of a planned maintenance window by one of our IP Transit partners, Cogent Communications. This maintenance period is 12th July 2015 from 1:00am to 7:00am UK local time. We will remove Cogent from our connectivity for the entire duration of the maintenance window to prevent any… Continue reading
British Telecom have informed us today of a period of emergency planned maintenance on 8th July 2015 starting at 2:00am UK local time lasting for up to 1 hour 30 minutes – this work is to re-route our fibre optic cabling between Manchester and Bolton due to works on the… Continue reading
At 10:31am this morning, we noticed one of our metro network interconnects between Bolton and Manchester, provided by Virgin Media, flapped. We have reported the fault to Virgin Media and are awaiting their investigation. Our network runs via a redundant ring of interconnects from multiple vendors and any traffic… Continue reading
We have received reports of some unusual packet loss to certain destinations since 2:10am this morning. We have conducted testing within our network to confirm that the issue lies outside of our network infrastructure. As a result, we have raised the issue with our global connectivity providers to investigate further.
Our monitoring systems alerted us to IPv4 connectivity issues at 6:32pm this evening. This was traced to our connection with Level3, Inc. It appears to have stopped passing IPv4 traffic due to a routing loop internally within Level3’s network. We have shutdown our connectivity with them and raised a trouble… Continue reading
We experienced another power outage of phase L3 in our BOL2 datacentre this morning at 3:09am. Electricity Northwest are currently on-site tracing an underground cable fault. It is hoped it will be within a section that can be isolated to restore power to the building. The datacentre is currently running… Continue reading
Further to yesterday’s outage, we were alerted to another identical outage this evening at 11:26pm. Once again, our automated failover systems migrated the site to locally generated power. We are awaiting an update from ENWL, our regional energy supplier, with regards to a time to repair.
We experienced a power outage of phase L3 on the commercial mains input at our BOL2 site at approx. 5:45pm this afternoon. The automated failover procedure occurred as expected and the site transferred over to locally generated power. The entire site became powered by generator for the duration of the… Continue reading