Unusual packet loss to certain destinations

We have received reports of some unusual packet loss to certain destinations since 2:10am this morning.

We have conducted testing within our network to confirm that the issue lies outside of our network infrastructure.

As a result, we have raised the issue with our global connectivity providers to investigate further.

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2 Responses to Unusual packet loss to certain destinations

  1. Our global connectivity partners are still investigating, however the specific hosts we were testing recovered at 5:37am.

  2. One of our connectivity partners located a fault with a circuit and removed it from service. This lead to the earlier recovery that we saw.

    We believe that packets to all destinations are operating normally at this time.

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