Category Archives: Network

We have received reports of some unusual packet loss to certain destinations since 2:10am this morning. We have conducted testing within our network to confirm that the issue lies outside of our network infrastructure. As a result, we have raised the issue with our global connectivity providers to investigate further.

Our monitoring systems alerted us to IPv4 connectivity issues at 6:32pm this evening.  This was traced to our connection with Level3, Inc. It appears to have stopped passing IPv4 traffic due to a routing loop internally within Level3’s network. We have shutdown our connectivity with them and raised a trouble… Continue reading →

Continuing from http://status.netnorth.net/2015/05/06/us-based-connectivity-issue/ We just started to receive monitoring reports showing the same level of packet loss as received earlier this morning. We have removed the Level3 connectivity from our network immediately forcing re-routing of traffic.   We will contact Level3 for more information.

We have received reports this morning of network alerts from 3rd party providers indicating trouble reaching the Netnorth network. After further investigation, we narrowed the issue to part of the Level3 network (traceroutes included below) located in the US – we raised this with Level3 who confirmed they currently have… Continue reading →