This is just a quick reminder that Vodafone are performing maintenance to our telephone lines from 7pm this evening (UK local time). Between the window of 7pm-midnight, our emergency support number may not be operational. Should you be unable to contact us via the emergency support number, we will be… Continue reading
Vodafone, who provide our telephony services, are performing maintenance on Thursday 1st June 2017 between 7pm and midnight UK local time. This is to relocate our voice circuits between paths due to Vodafone expiring a historic United Utilities building where our fibre circuit currently travels. During this time, our landline… Continue reading
We have received a maintenance notification from Cogent Communications regarding one of IP Transit connections to the global internet. This maintenance is due on 12th February 2017 between midnight and 7am, with an expected outage time of 45-60 minutes. No outage to Netnorth customers is expected as we have multiple… Continue reading
Following on from the router crash experienced yesterday, we have performed an emergency upgrade of the Cisco IOS-XE software on all of our internet-facing routers. This update should resolve the issue that was triggered yesterday. No outage to customers should have been experienced today, but there may have been brief… Continue reading
At 3:52pm today, one of our Cisco ASR routers experienced a crash within its routing engine. This caused the router to instantly stop routing and any destinations via the router experienced an outage. Unfortunately, this did not just sever connectivity cleanly… it started causing “flapping” (where routes are introduced and… Continue reading
We have received a maintenance notification from Virgin Media regarding one of our metro fibre circuits between Bolton and Manchester. This maintenance is due on 23rd February 2017 between midnight and 7am, with an expected outage time of 20 minutes. No outage to Netnorth customers is expected as we have… Continue reading
Rather than publish frequent blog entries relating to the successful routine testing of our generator infrastructure, we will now only mention unexpected test results, as and when they occur. This will hopefully result in a clearer browsable blog, of pertinent information.
Today’s routine generator test passed as expected. The generator was started manually, then run off-load 10:57 – 11:18 All measured values were within their normal ranges.
Today’s routine generator test passed as expected. The generator was started manually, then run off-load 10:24 – 10:45 All measured values were within their normal ranges.
Today’s monthly on-load generator test passed as expected. The generator was started automatically after detecting the mains isolation, then ran on-load 10:50 – 11:10 The generator detected recovery of mains and shut down automatically in the expected timeframe All measured values were within their normal ranges.