As a follow-on to our UPS Service recently, Riello recommended a full overhaul of our BOL8 UPS system as it has reached its recommended lifespan. Although no parts were identified as failing, we have taken their recommendations and will be having the BOL8 UPS system completely overhauled on Wednesday 23rd… Continue reading
After a satisfactory 3 Week Soak Test, we brought the Virgin Media fibre circuit back into service tonight @ 17:33.
3 Week Soak Test, commenced 17-07-2017 During this test phase we have monitored a sustained stable connection,with all relevant protocols present, over the ‘sandboxed’ fibre circuit from Virgin Media. We intend to bring the fibre circuit back into service on Wednesday 09-08-2017 @ 17:30. We do not anticipate this to… Continue reading
Riello have completed our UPS Servicing for both BOL8 and BOL23 units (separately). Both UPS units are in good health with no issues reported. Both systems also had a load test to test battery capacity. Riello have suggested a full overhaul of our BOL8 UPS system purely due to… Continue reading
We have received a maintenance notification from Cogent Communications regarding one of IP Transit connections to the global internet. This maintenance is due on 12th February 2017 between midnight and 7am, with an expected outage time of 45-60 minutes. No outage to Netnorth customers is expected as we have multiple… Continue reading
Following on from the router crash experienced yesterday, we have performed an emergency upgrade of the Cisco IOS-XE software on all of our internet-facing routers. This update should resolve the issue that was triggered yesterday. No outage to customers should have been experienced today, but there may have been brief… Continue reading
At 3:52pm today, one of our Cisco ASR routers experienced a crash within its routing engine. This caused the router to instantly stop routing and any destinations via the router experienced an outage. Unfortunately, this did not just sever connectivity cleanly… it started causing “flapping” (where routes are introduced and… Continue reading
We’re seeing packet loss on the LINX Extreme network this morning. We’ve also got alerts coming in for our London location too, this is routed entirely separately to our Bolton/Manchester locations, so it looks like it is affecting the entire LINX LAN. We’ve shunted most traffic over to the LINX… Continue reading
There is currently a storm over the Bolton area (with very nice fork lightning!) which has caused a brief power outage this evening around 7pm UK local time. Our UPS units continued to operate during the outage with no loss of power to the datacentres, and our generators started to… Continue reading
‘TeamViewer’ – A Collaborative Meeting and Remote-Control tool Some customers who choose to deploy TeamViewer may be affected by recently reported events. This may actually be an indirect vulnerability, in that users have been compromised elsewhere within their daily social activities, allowing ‘authenticated access to their TeamViewer infrastructure’ to be… Continue reading