Advisory – Page 2 – Netnorth Limited

Reinstatement of Fibre Circuit

By Gavin Jackson | August 9, 2017 - 5:39 pm |August 9, 2017 Advisory, Maintenance, Network

After a satisfactory 3 Week Soak Test, we brought the Virgin Media fibre circuit back into service tonight @ 17:33.

Planned Reinstatement of Fibre Circuit 09-08-2017

By Gavin Jackson | August 8, 2017 - 3:27 pm |August 8, 2017 Advisory, Maintenance, Network

3 Week Soak Test, commenced 17-07-2017 During this test phase we have monitored a sustained stable connection,with all relevant protocols present, over the ‘sandboxed’ fibre circuit from Virgin Media. We intend to bring the fibre circuit back into service on Wednesday 09-08-2017 @ 17:30. We do not anticipate this to… Continue reading →

BOL8/BOL23 UPS Servicing

By Dan A | July 20, 2017 - 4:33 pm |July 20, 2017 Advisory, Maintenance

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Riello have completed our UPS Servicing for both BOL8 and BOL23 units (separately). Both UPS units are in good health with no issues reported. Both systems also had a load test to test battery capacity. Riello have suggested a full overhaul of our BOL8 UPS system purely due to… Continue reading →

3rd Party Maintenance (12/Feb/2017)

By Dan A | February 3, 2017 - 1:17 pm |February 3, 2017 Advisory, Maintenance, Network

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We have received a maintenance notification from Cogent Communications regarding one of IP Transit connections to the global internet. This maintenance is due on 12th February 2017 between midnight and 7am, with an expected outage time of 45-60 minutes. No outage to Netnorth customers is expected as we have multiple… Continue reading →

Emergency Router Maintenance (28/Jan/2017)

By Dan A | January 28, 2017 - 4:04 pm |January 28, 2017 Advisory, Maintenance, Network

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Following on from the router crash experienced yesterday, we have performed an emergency upgrade of the Cisco IOS-XE software on all of our internet-facing routers. This update should resolve the issue that was triggered yesterday. No outage to customers should have been experienced today, but there may have been brief… Continue reading →

Cisco Router Crash – 27/Jan/2017

By Dan A | January 27, 2017 - 6:57 pm |January 27, 2017 Advisory, Faults, Maintenance, Network

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At 3:52pm today, one of our Cisco ASR routers experienced a crash within its routing engine. This caused the router to instantly stop routing and any destinations via the router experienced an outage. Unfortunately, this did not just sever connectivity cleanly… it started causing “flapping” (where routes are introduced and… Continue reading →

Network Connectivity

By Gavin Jackson | October 25, 2016 - 8:20 am |October 25, 2016 Advisory, Information, Network

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We’re seeing packet loss on the LINX Extreme network this morning. We’ve also got alerts coming in for our London location too, this is routed entirely separately to our Bolton/Manchester locations, so it looks like it is affecting the entire LINX LAN. We’ve shunted most traffic over to the LINX… Continue reading →

Storms / Power – Bolton

By Dan A | September 13, 2016 - 7:20 pm |September 13, 2016 Advisory

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There is currently a storm over the Bolton area (with very nice fork lightning!) which has caused a brief power outage this evening around 7pm UK local time. Our UPS units continued to operate during the outage with no loss of power to the datacentres, and our generators started to… Continue reading →

Advisory – ‘TeamViewer’ vigilance

By Gavin Jackson | June 2, 2016 - 9:01 am |June 2, 2016 Advisory

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‘TeamViewer’ – A Collaborative Meeting and Remote-Control tool Some customers who choose to deploy TeamViewer may be affected by recently reported events. This may actually be an indirect vulnerability, in that users have been compromised elsewhere within their daily social activities, allowing ‘authenticated access to their TeamViewer infrastructure’ to be… Continue reading →

Planned Maintenance – BOL1

By Gavin Jackson | March 8, 2016 - 2:03 pm |March 8, 2016 Advisory, Maintenance, Power

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The online UPS’s used in our BOL1 datacentre will be taken out of circuit tomorrow for a short maintenance period. The associated Lead Acid batteries are being replaced to ensure extended contingency cover can be provided during any switchover phases between Utility Mains and Local Generation, eg: in the event… Continue reading →

Category Archives: Advisory

Reinstatement of Fibre Circuit

Planned Reinstatement of Fibre Circuit 09-08-2017

BOL8/BOL23 UPS Servicing

3rd Party Maintenance (12/Feb/2017)

Emergency Router Maintenance (28/Jan/2017)

Cisco Router Crash – 27/Jan/2017

Network Connectivity

Storms / Power – Bolton

Advisory – ‘TeamViewer’ vigilance

Planned Maintenance – BOL1

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