Due to a software CPU exhaustion bug, we are required to force an emergency reload of the switch DS-130 in LD2 Manchester datacentre. This will affect any customers directly connected to this switch. This reload is to install a software patch to fix the CPU exhaustion bug.
At 12:14am UK local time, our monitoring reported an outage on two Vodafone provided fibre circuits delivered into our BOL8 location. These are both delivered over the same fibre bundle. These circuits provide our main office telephone service, and one of our metro ethernet fibre ring legs. After internal investigation… Continue reading
We have just received an emergency maintenance notification from VirginMedia regarding one of our fibre optic metro ethernet links. Virgin Media will be performing emergency maintenance between midnight tonight (25/Sep/2022) and 8am. Our core network will automatically reroute during this window so no outages should be seen, however a reduction… Continue reading
We have identified an issue with one of our core network switches, DS-129, located in LDeX 2 Manchester. This switch has hit a known Cisco IOS-XE bug and requires a reboot to activate an IOS-XE update. As this issue is currently service affecting, we will perform an emergency upgrade/reload of… Continue reading
Openreach will be performing planned engineering works from 11pm 2/Sep/2020 until 7am on 3/Sep/2020 in Manchester. The openreach supplied reason for maintenance is “node/joint remake for faults/quality purposes” This maintenance will cause the loss of one of our metro ethernet circuits during the maintenance window. No impact is expected due… Continue reading
As detailed to our affected community web-hosting customers previously, today we have retired PHP 5.6 from our community web-hosts (www10, www11, www15) and replaced them with PHP 7.2 (which is supported until 30th November 2020) This is due to the retirement of security support for PHP 5.6 by the vendor… Continue reading
We are carrying out some emergency maintenance on the mailserver mail6.netnorth.co.uk. This may lead to some periods of inaccessibility for either mail or webmail connections to this service. Other mailservers are not affected. This maintenance is expected to take no longer than a few hours total – although any inaccessibility… Continue reading
We have received notification today that VirginMedia have scheduled planned maintenance for 7th September from 00:01 to 06:01 with an expected actual outage time of 90 minutes. This is required for them to upgrade processor modules in their network node in Manchester “due to obsolescence”. This will affect our metro… Continue reading
One of our IP Transit providers has informed us of some emergency maintenance taking place on Monday 2nd July 2018 at 12noon (UK local time). We will shutdown this connection prior to the maintenance window, all traffic will automatically re-route via our alternative paths and no issues are expected. The… Continue reading
We have gracefully shutdown our LINX LON1 and LON2 LAN peering while our LINX Connexions provider performs some maintenance. All traffic has re-routed via other paths (LINX IXManchester, or IP Transits) without any disruption to traffic. We will bring these peers back online once our Connexions provider completes their maintenance… Continue reading