This morning we experienced an increase latency and packet loss event at our bolton and manchester locations due to external factors beyond our control.
This occured between 03:02am and 03:06am, and again between 03:09am and 03:13am UK local time.
During the above windows, latency was increased above normal levels, and packet loss was observed to external locations.
Unfortunately, due to the very short lived nature of the events, realtime analysis was not possible which would have indicated the cause more precisely.
There have been no further events since but we will continue to monitor the network. Internal diagnostics have been completed and we can confirm our internal network is operating normally.