Connectivity Issues (mostly BT)

From just before 8am UK local time this morning, we have seen reports of intermittent connectivity issues with both BT and Plusnet.

We believe this is due to a power outage in one of the Telehouse datacentres in London.

(This is in addition to a reported power outage in Telecity Harbour Exchange Square in London yesterday which also affected BT)

This outage does not directly affect Netnorth, however it seems to be causing congestion for BT and Plusnet which means you may have trouble reaching some destinations if you use one of these providers for your internet connection.

This may also affect VirginMedia, however we have a direct link to VM in Manchester which bypasses most congestion on their network.

 

As the fault lies external to our network, we are unable to take any remedial action from our side.  The BT issue lies inside BT’s network at this time.

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One Response to Connectivity Issues (mostly BT)

  1. BT connectivity appears to be restored now.

    From media reports online, it seems to confirm the issue was due to a power outage in Telehouse North in London.

    Our own connections in Telehouse North were not affected.

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