Circa 10:46 one of the three commercial phases to the Queensbrook estate failed somewhere upstream of the on-site distribution.
This supplies our BOL1 U8 datacentre and our administrative offices, no other Netnorth datacentres or infrastructure have been affected.
The partial supply failure was identified by our switchgear, and the standby generator was spun-up and brought online within 9 seconds. At all times our datacentre services remained live via our online UPS systems. Any equipment located in the affected datacentre which operates with dual feed power will indicate commercial power failure but will continue to operate on the protected supply.
Our utility provider has been informed and will attend to the problem off-site.
We will advise of any further developments.
Netnorth Support